Due to the pandemic, there is additional demand for our IT systems to be working at their best. Some of us need computer help at home so that our laptops, computers, internet connection, and even our TVs, are working properly. Computer help at home does not necessarily mean something is broken. In many cases our friendly staff do on-site visits, or help you remotely, to optimize what you already have. Optimizing might involve something as simple as making your computer run faster, making sure your router is giving you a good internet connection, or just removing some applications from your computer that you never use so you can work easier with less clutter in your way.
Computer help at home can also include vulnerability assessments, which look at your computer to make sure that you do not have any viruses or malware, and that you are well protected from them into the future. We use sophisticated tools and cutting-edge technology to keep you safe and to prevent things like identity theft and hacking. We also cater to a wide variety of different people from students who need help with their university’s online systems, through to those who might just need a helping hand to show you how to do an online shopping order from the supermarket.
In many cases getting that computer help at home does not require a huge overhead or reinventing the wheel, we find that usually people just need to be guided in the right direction. If you need training in simple things like putting through an online order, or in more advanced things like technical troubleshooting, we don’t just show you once and expect you to remember it – we will come to your home or help you remotely and go through the steps as many times as you need until you are comfortable. For a small extra charge we will even include simple, well explained instructions so that you can follow the steps with confidence when we aren’t there.
In all cases we follow through with our customers. Unlike the massive computer help at home businesses that are already on the market, we don’t just charge you and walk away. You can expect follow up phone calls and ongoing support to keep your technology running smoothly or to make sure that you are confident with the training we have provided. We like to think of ourselves as a digital grandson, someone that is always there to help and is not just operating on a price tag. These are challenging times and we want nothing more than to get you up and running and remove at least one source of stress.
We have many ways of being able to offer simple IT support, which include:
> Computer help remotely. This could include assistance over the phone, and we can even take control of your computer to help you step through the process without needing to be there in person. We are a trusted and registered business, so you can be sure that once the troubleshooting is done we have absolutely no access to your computer anymore. For some of our customers this is the preferred method, because you may not want somebody in your house, but you still need computer help at home.
> If you still need extra help, or you’d prefer to have somebody in person helping you, then rest assured we take COVID-19 restrictions and safety very seriously. You have our guarantee that we will sanitize our hands before entering your home and that we will be wearing masks when we do the work.
Contact us and speak to one of our friendly staff today to see just how affordable computer help at home can be.
